Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Premium Products Store ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sam-clubs.kherson.ua/ and use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Subscribe to our newsletter
• Contact us for customer support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Purchase history and preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, manage payments, and provide customer support
• Account Management: To create and manage your account, verify your identity, and maintain account security
• Communication: To send order confirmations, shipping updates, and respond to your inquiries
• Marketing: To send promotional materials, special offers, and newsletters (with your consent)
• Personalization: To customize your shopping experience and recommend products
• Analytics: To analyze website usage, improve our services, and optimize user experience
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and security

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

5. Third-Party Services

We use the following third-party services that may collect information:

• Google Analytics: For website analytics and performance monitoring
• Facebook Pixel: For advertising and remarketing purposes
• Payment Processors: For secure payment processing
• Shipping Providers: For order fulfillment and delivery

These third parties have their own privacy policies and we encourage you to review them.

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with business operations (payment processing, shipping, marketing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a structured format
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

14. GDPR Compliance (For EU Residents)

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to withdraw consent at any time
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your personal information includes:

• Performance of a contract (order fulfillment)
• Consent (marketing communications)
• Legitimate interests (business operations, fraud prevention)
• Legal obligations (tax and accounting requirements)

15. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.